Telecommunications
Create competitive advantage with compelling customer experience analytics. Transform key business processes, improve network performance, and deliver convergent services.
Overview
Data-Driven transformation for Telcos
Connected data platform lets you ingest staggering amounts of data and transform it into actionable insights. We can help you ingest and store data effectively and affordably to achieve 360° views of customers, analyze call records, process billions of events, improve network performance, or launch new services by analyzing sensor data from IoT and connected devices.
Key use cases
Network Optimization
Service providers can gain a real-time view of the network to allocate resources, build dynamic capacity models, predict potential failures, and others.
Security and Fraud Analytics
Increase visibility and unlock the power of advanced telecommunications data analytics to protect your business from cyber threats, fraud, and others.
CX Management
Drive a higher share of wallet by delivering a better customer experience and product personalization and integrating customer information across multiple channels.
IoT/Connected Ecosystems
Provides a platform to unlock new revenue engines and offer compelling new services around IoT and connected digital ecosystems.
Churn Analytics
Provides a platform to ingest, process, aggregate, and analyze telecommunications data analytics streams, in real-time, to predict and prevent churn.
Product Recommendation
Filtering system that seeks to predict and show the items that a user would like to purchase in Telecommunication products accurately.
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